# Terms and Conditions for AXTRAZ Ride-Hailing App

## Introduction

Welcome to AXTRAZ, a ride-hailing service that connects passengers with drivers for convenient and reliable transportation. By using the AXTRAZ app, you agree to comply with and be bound by the following terms and conditions.

## 1. Acceptance of Terms

By accessing or using the AXTRAZ app, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not use the app.

## 2. Definitions

- **"AXTRAZ"** refers to the ride-hailing service provided through the app.

- **"User"** refers to any individual or entity using the AXTRAZ app, including both passengers and drivers.

- **"Driver"** refers to individuals who provide transportation services through the AXTRAZ app.

- **"Passenger"** refers to individuals who request and use transportation services through the AXTRAZ app.

## 3. Eligibility

To use the AXTRAZ app, you must:

- Be at least 18 years old.

- Have the legal capacity to enter into a binding agreement.

- Possess a valid driver's license (for drivers only).

- Have access to a compatible mobile device and internet connection.

## 4. User Accounts

- Users must create an account to use the AXTRAZ app.

- Users are responsible for maintaining the confidentiality of their account information.

- Users must provide accurate and up-to-date information during the registration process.

- AXTRAZ reserves the right to suspend or terminate any account that violates these terms.

## 5. Services

- AXTRAZ connects passengers with drivers for transportation services.

- Drivers are independent contractors and not employees of AXTRAZ.

- AXTRAZ does not guarantee the availability, quality, or safety of any ride.

## 6. Payment

- Passengers agree to pay the fare indicated in the app for each ride.

- Payment is processed automatically through the app using the passenger's selected payment method.

- AXTRAZ may charge additional fees for services such as cancellations, waiting times, or tolls.

## 7. Cancellations and Refunds

- Passengers may cancel a ride request at any time before the driver arrives.

- AXTRAZ may charge a cancellation fee if a ride is canceled after the driver has accepted the request.

- Refunds are issued at AXTRAZ's discretion and in accordance with our refund policy.

## 8. User Conduct

- Users agree to use the AXTRAZ app responsibly and comply with all applicable laws.

- Passengers and drivers must treat each other with respect and refrain from abusive or inappropriate behavior.

- Drivers must comply with all traffic regulations and maintain their vehicles in safe condition.

## 9. Limitation of Liability

- AXTRAZ is not liable for any damages, injuries, or losses arising from the use of the app or services provided by drivers.

- AXTRAZ does not guarantee the accuracy or reliability of information provided by users.

## 10. Privacy

- AXTRAZ collects and processes personal data in accordance with its Privacy Policy.

- By using the app, users consent to the collection and use of their data as described in the Privacy Policy.

## 11. Modifications to Terms

AXTRAZ reserves the right to modify these Terms and Conditions at any time. Users will be notified of any significant changes through the app or via email. Continued use of the app after any modifications constitute acceptance of the revised terms.

## 12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or related to the use of the AXTRAZ app shall be resolved in the courts of [Jurisdiction].

## 13. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact AXTRAZ support at [support email] or [support phone number].

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This document serves as a general guide. For legal compliance and tailored advice, consulting with a lawyer specializing in transportation or digital services is recommended.